Privacy & Cookie Policy
Last updated: 11/14/25
1. Introduction
Heron Point Seafood, LLC (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy & Cookie Policy describes how we collect, use, disclose, and protect your personal information when you visit our website at https://heronpointseafood.com/ (the “Website”). This policy also explains how we use cookies and similar technologies.
2. Information we collect
We may collect the following types of information:
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Information you provide us: When you contact us (for example, through our Contact Us page) or request information (for example, sales/support inquiries), we may collect your name, email address, phone number, company/organization name, job title, address, and any message you choose to send.
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Automatically collected information: When you visit our Website, we may automatically collect certain information about your device and your browsing behaviour, such as your IP address, browser type and version, operating system, referring URLs, pages visited, time and date of your visit, and other usage data.
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Cookies and similar technologies: We use cookies and related technologies to collect information about your interaction with our Website. See Section 6 for details.
3. How we use your information
We may use your personal information for the following purposes:
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To respond to your inquiries, provide sales support or customer service.
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To send you information you have requested (for example product information, newsletters, updates) if you have opted in.
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To improve and maintain our Website, including diagnosing technical issues, ensuring security, and understanding how users interact with our Website.
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To comply with legal or regulatory obligations.
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As otherwise permitted or required by law.
4. Disclosure of your information
We do not sell your personal information. We may share your information in the following circumstances:
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With service providers and business partners who assist us in operating our Website or providing our services (for example web‐hosting, IT services, email communications).
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If required by law or in response to a lawful request by public authorities.
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In connection with a business transaction (such as a merger, acquisition, sale of assets) in which case your information may be transferred as part of the transaction.
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With your consent or at your direction.
5. Your rights
Depending on where you are located, you may have rights relating to your personal information, such as:
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The right to access the personal information we hold about you.
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The right to request correction of inaccurate or incomplete information.
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The right to request deletion of your personal information (subject to certain exceptions).
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The right to withdraw consent where we rely on consent to process your data.
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The right to opt out of receiving marketing communications.
If you wish to exercise any of these rights, please contact us at the details provided in Section 10. We will respond within a reasonable timeframe and in accordance with applicable law.
6. Cookies & similar technologies
Our Website uses cookies and similar tracking technologies (such as web beacons, pixel tags) to enhance your experience and gather information about how the Website is used. Cookies are small text files placed on your device. We use the following types of cookies:
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Essential cookies – These are strictly necessary for the Website to function (for example site navigation, security).
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Performance/Analytics cookies – These collect information about how visitors use the Website (for example, which pages are visited most often) so we can improve how it works.
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Functional cookies – These allow the Website to remember choices you make (such as region or language) to enhance your experience.
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Advertising/Targeting cookies – If applicable, these may be used to deliver promotional content or measure the effectiveness of advertising.
You can choose to disable cookies by adjusting your browser settings (see your browser’s help menu for how to do this). Please note that if you disable cookies, some parts of our Website may not function correctly.
7. Third‑party cookies and services
Our Website may make use of third‑party services (such as analytics providers) that place cookies or track usage data. For example, these services may collect information about your use of the Website to help us analyse traffic and improve performance. We encourage you to review the privacy and cookie policies of those third‑party services to see how they use your data.
8. Data security
We implement appropriate administrative, technical and physical safeguards designed to protect your personal information from unauthorized access, use, alteration or disclosure. While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
9. Data retention
We will retain your personal information only for as long as necessary to fulfil the purposes described in this policy (unless a longer retention period is required or permitted by law). When we no longer need your information, we will securely delete or anonymise it.
10. Contact details
If you have any questions about this Privacy & Cookie Policy or wish to exercise your rights, please contact us:
Heron Point Seafood, LLC
502 Kent Place
Newmarket, NH 03857
United States
Phone: (603) 418‑8773
Email: [email protected]
11. Changes to this policy
We may update this Privacy & Cookie Policy from time to time. When we make changes, we will revise the “Last updated” date at the top of this policy and post the revised version on our Website. We encourage you to review this policy periodically to stay informed of how we are protecting your information.